KEITHLEY Automated Characterization System Software

Selelekela

This document provides information on installing the Automated Characterization System (ACS) software and tips on troubleshooting installation and startup issues.

Administrator authority

You must be able to run applications as an Administrator to install and run ACS.

Kenya ACS

To install ACS
Ho .exe file, right-click and select Run as administrator, as shown in the following figure.

Run ACS

• To start ACS if your Windows account has administrative privileges: Double-click the ACS icon.
• To start ACS without administrative privileges:
• Right-click the ACS icon and select Run as administrator.

To set up ACS to always run with administrative privileges

1. Tobetsa ka ho le letona letšoao la ACS ebe u khetha Properties.
2. Select the Compatibility tab.
3. Select Run this program as an administrator.

GPIB driver installation

• If you are using ACS on a 4200A-SCS:
• Do not install the NI GPIB driver. The KUSB-488B GPIB drive is installed by default.
• If you are using ACS on a computer that does not have a GPIB driver and want to use the KUSB-488 driver:

1. During KUSB-488B GPIB driver installation, select Keithley Command Compatible on the dialog shown in the following figure.
2. Select Next to continue the installation.

• If you are using ACS on a computer that does not have a GPIB driver and want to use the NI GPIB driver: Keep the default selections to complete the installation.
• If you are using ACS on a computer that has a KUSB-488B GPIB driver and want to use the NI GPIB driver:
• After installing the NI GPIB driver, manually copy the file C:\ACS\HotFix\ieee_32m.dll into the C:\Windows\SysWOW64\ folder. This replaces the previous ieee_32m.dll file.

Uninstall a GPIB driver

If you uninstall the KUSB-488B GPIB driver or NI GPIB driver after you install ACS, you must reinstall ACS. If you do not reinstall ACS, it cannot be started because of the GPIB driver uninstall.

Windows update setting

Disable Automatic Windows Update

To prevent the interruption of ACS tests, disable the automatic WindowsTM update, or set the updates schedule outside testing hours.

Etsa ntlafatso ea WindowsTM ka nako
Ho khothaletsoa hore sistimi ea Windows e nchafatsoe ka kemiso e le hore sistimi e bolokehe le ho boloka ts'ireletso.

Troubleshooting TekAMS license issues

The ACS license can become invalid if the Host ID of the computer changed. The Host ID can change if the computer system or hardware is changed or if the computer is broken.

To fix a license issue

1. Get a new license
   • Ikopanye le moenjiniere oa kopo ea hau ea masimong (FAE). Bakeng sa linomoro tsa ho ikopanya le lefatše ka bophara, etela tek.com/contact-tek
   • FAE e tla khutlaview ho seta komporo ea hau 'me u fumane Host ID.
   • The FAE will give the new host ID to Customer service representative (CSR). The CSR will reset the license record on TEKAMS, get a new license file e amanang le ID e ncha ea moamoheli, 'me u e fe FAE.
   • The FAE will provide you a new license file.
2. Kenya laesense e ncha file ho rarolla bothata:
   • In ACS, select Help, then select License.
   • Select Install to select the license file.

Troubleshooting antivirus software blocking issues
If antivirus software blocks ACS, do the following:

• If the ACS installation process is blocked by antivirus software, select Unblock in the dialog.
• Add ACS to the trusted list in the antivirus software.
• If ACS is blocked while running, identify the .exe files tse koetsoeng ke software ea antivirus ebe u eketsa tse .exe files lethathamong le tšepahalang la software ea antivirus.

Troubleshooting an invalid password, error message, or login crashes
If the KATS_Pref.ini file is corrupt, you may see one of the following issues when you log into ACS:

• Molaetsa oa temoso "Lekunutu le Fosahetseng. Ka kopo, leka hape!" e lula e hlahisa, leha Lebitso la Mosebelisi le Password li nepahetse.
• Molaetsa oa phoso "Projeke e fosahetseng file”E ea bontšoa.
• ACS crashes.

To resolve this issue

1. Rename or delete the C:\ACS\KATS\KATS_pref.ini file.
2. Restart ACS to reset KATS_Pref.ini.

Haeba sena se sa rarolle bothata, ikopanye le moenjiniere oa kopo ea hau ea masimong (FAE). Bakeng sa linomoro tsa ho ikopanya le lefatše ka bophara, etela tek.com/contact-tek

Troubleshooting tool
When an error occurs while starting ACS, a troubleshooting button may appear in the error-reporting window, see the following picture.

Khetha konopo 'me sesebelisoa sa ho rarolla mathata se tla qala. Ho na le lintlha tse hlano tse ka fumanoang:

• Litaba tsa ho kenya
• Litaba tsa ho qala
• Litaba tsa laesense
• Mathata a ho hlahloba lisebelisoa
• Litaba tsa ho kenya mokhanni oa GPIB

Khetha taba e lumellanang le phoso, 'me litaelo tse nepahetseng tsa tharollo li tla hlahisoa.

Litaba tsa ho kenya

Ho na le mefuta e 'meli ea maemo bakeng sa litaba tsa ho kenya:

• Kenya ACS lekhetlo la pele
• Ntlafatsa kapa kenya ACS hape
• Khetha taba e lumellanang le phoso, 'me litaelo tse nepahetseng tsa tharollo li tla hlahisoa.

Problem Solved: If the problem is solved, select the button Problem Solved. The instruction window will be closed, and it goes back to the main window of troubleshooting tool.
Problem Not Solved: If the problem is not solved, select the button Problem Not Solved. Support information will be packed as a zip file named with year_month_date_hour_minute_second in the path  C:\ACS\KATS\support_info\. And a notice will be shown asking you to contact your Field Application Engineer (FAE) and send this zip file.

Litaba tsa ho qala
There are two types of situations for Installation Issues:

• Lekunutu le Fosahetseng kapa Morero o Fosahetseng File Bothata
• Ho senyeha ha ho qala

Select the button according to the situation, and the instructions of solution will be shown. Problem Solved and Problem Not Solved, please refer to the instructions in the part of Installation issues

Litaba tsa laesense

Instructions for License Issues as shown in the following picture

Mathata a ho hlahloba lisebelisoa

Instructions for Instrument Scan Issues as shown in the following picture: Bothata bo Rarollotsoe 'me Bothata ha bo Rarolloe, ka kopo sheba litaelo tse karolong ea Mathata a ho Kena.

Litaba tsa ho kenya mokhanni oa GPIB

Instructions for Instrument Scan Issues as shown in the following picture:

Problem Solved and Problem Not Solved, please refer to the instructions in the part of Installation Issues

Litokomane / Lisebelisoa

KEITHLEY Automated Characterization System Software [pdf] Tlhophiso Tataiso Automated Characterization System Software, Characterization System Software, Software

Litšupiso

• Bukana ea Mosebelisi