Poly E220

Buka ea Mosebelisi oa Fono ea Desk ea Poly Edge E220 IP

Your guide to setting up and using your Poly Edge E220 IP Desk Phone.

1. Selelekela

The Poly Edge E220 is a versatile IP desk phone designed for modern office environments, offering advanced communication features. It supports up to 16 lines with 4-line keys and includes integrated Bluetooth for seamless mobile phone and headset pairing. This manual provides detailed instructions for setup, operation, and maintenance of your device.

Poly Edge E220 IP Desk Phone front view

Setšoantšo: Pele view of the Poly Edge E220 IP Desk Phone, showcasing its display, keypad, and handset.

2. Se ka Lebokoseng

Please verify that all the following components are included in your package:

Note: A power supply is NOT included with this renewed product and must be acquired separately if Power over Ethernet (PoE) is not available.

3. Likarolo tsa lihlahisoa

4. Ho seta le ho kenya

4.1 Assembling the Phone

  1. Attach the Base Stand: Align the tabs on the base stand with the slots on the back of the phone unit. Slide the stand into place until it clicks securely.
  2. Connect the Handset: Plug one end of the coil cord into the handset and the other end into the handset port on the side of the phone unit.

4.2 Ho hokela Lithapo

Locate the ports on the back and side of the phone unit.

Lehlakore view of Poly Edge E220 IP Desk Phone showing ports and stand

Setšoantšo: Lehlakore view of the Poly Edge E220 IP Desk Phone, highlighting the various connection ports and the adjustable stand.

  1. Khokahano ea Marangrang: Connect one end of the Cat5E Ethernet cable to the LAN port on the phone and the other end to your network switch or router. If your network provides Power over Ethernet (PoE), the phone will power on automatically.
  2. Power Connection (if no PoE): If PoE is not available, connect an appropriate power adapter (not included) to the power port on the phone and then to a power outlet.
  3. Optional Headset Connection: If using a wired headset, connect it to the dedicated headset port.

4.3 Matla a Pele a Buletsoe

Once connected, the phone will power on and begin its boot sequence. This may take a few moments. The display will show the Poly logo, followed by network configuration and registration status. If prompted, enter your network credentials or contact your IT administrator for setup assistance.

5. Litaelo tsa Ts'ebetso

5.1 Ho etsa le ho amohela mehala

Man using Poly Edge E220 IP Desk Phone in an office setting

Image: A man engaged in a phone call using the Poly Edge E220 IP Desk Phone in a professional office environment.

5.2 Ho sebelisa Bluetooth

The Poly Edge E220 allows you to pair your mobile phone or Bluetooth headset for enhanced flexibility.

  1. Dumella Bluetooth: Navigate to the phone's menu, select Settings, then Bluetooth, and ensure Bluetooth is enabled.
  2. Ho Kopanya Sesebediswa: Put your Bluetooth device (mobile phone or headset) into pairing mode. On the phone, select 'Add New Device' or 'Scan for Devices'. Select your device from the list and follow the on-screen prompts to complete pairing.
  3. E hokela: Once paired, your device should automatically connect when in range. You can manually connect/disconnect from the Bluetooth menu.
Woman using Poly Edge E220 IP Desk Phone at a desk with a laptop

Image: A woman working at a desk, utilizing the Poly Edge E220 IP Desk Phone alongside her laptop, demonstrating its integration into a modern workspace.

5.3 Likarolo tse tsoetseng pele

6. Tlhokomelo

To ensure the longevity and optimal performance of your Poly Edge E220 IP Desk Phone, follow these maintenance guidelines:

7. Ho rarolla mathata

If you encounter issues with your Poly Edge E220, refer to the table below for common problems and solutions.

BothataLebaka le ka khonehangTharollo
Fono ha e buleNo power supply or PoE connectionEnsure Ethernet cable is connected to a PoE-enabled port, or connect a compatible power adapter.
Ha ho molumo oa ho daelaNetwork issue or phone not registeredCheck network cable connection. Verify network status on the phone display. Contact IT support if registration fails.
Ha ke utloe moletsi / Ea letsetsang ha a nkutloeVolume too low, faulty handset/headset, or network audio issueAdjust volume. Test with speakerphone. Check handset/headset connection. Restart phone.
Sesebelisoa sa Bluetooth ha se kopaneSesebediswa ha se maemong a ho tsamaisana kapa ha se tengEnsure Bluetooth device is in pairing mode and within range. Restart both devices.

If the problem persists after attempting these solutions, please contact your IT department or the product support team for further assistance.

8. Litlhaloso

Key technical specifications for the Poly Edge E220 IP Desk Phone:

SebopehoLintlha
Litekanyo tsa Sehlahisoa12.1 x 10.3 x 3.4 lisenthimithara
Boima ba Ntho2.55 liponto
Mofuta oa MohalaThelefono ea IP e kentsoeng
Mohloli oa MatlaCorded Electric (Power Supply NOT Included) / Power over Ethernet (PoE)
Mofuta oa DialerKeypad e le 'ngoe
Mofuta oa Sistimi ea ho ArabaDigital (requires service provider support)
Bokhoni ba Pitso ea Seboka3-tsela
Ts'ebetso ea MultilineYes, supports up to 16 lines with 4-line keys
bluetoothIntegrated for mobile phone and headset pairing

9. Tiisetso le Tšehetso

As a renewed product, the Poly Edge E220 IP Desk Phone typically comes with a limited warranty provided by the refurbisher or seller. Please refer to your purchase documentation for specific warranty terms and conditions. For technical support, troubleshooting beyond this manual, or warranty claims, please contact the seller or your IT administrator.

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