1. Selelekela
Thank you for choosing the HEINNER HWM-M1014IVNA+++ washing machine. This manual provides essential information for the safe installation, operation, and maintenance of your appliance. Please read these instructions carefully before using the washing machine and keep them for future reference.
2. Boitsebiso ba Tšireletseho
To prevent damage to the appliance or injury to yourself or others, observe the following safety precautions:
- Netefatsa hore mochini o hlatsoang o metse ka metso hantle.
- Se lumelle bana ho bapala kapa ho sebelisa sesebelisoa.
- Le ka mohla u se ke ua qobella lemati ho le bula nakong ea ts'ebetso.
- Tlosa mochine pele o hloekisa kapa o lokisa.
- O se ke wa hlatswa dintho tse hlwekisitsweng, tse hlatswitsweng, tse kolobisitsweng, kapa tse nang le matheba a dintho tse tukang kapa tse phatlohang.
- Beha liphoofolo tse ruuoang lapeng hole le sesebelisoa.
3. Sehlahisoa Overview
3.1 Likaroloana
The HEINNER HWM-M1014IVNA+++ washing machine features a front-loading design with a durable drum, a detergent dispenser, and an intuitive control panel.

Setšoantšo sa 1: Angled view of the HEINNER HWM-M1014IVNA+++ Washing Machine.

Setšoantšo sa 2: Pele view of the washing machine with the door open, showing the drum.
3.2 Phanele ea Taolo
The control panel allows you to select wash programs and customize settings. It includes a rotary knob, an LED display, and touch-sensitive buttons.

Setšoantšo sa 3: Ka botlalo view of the control panel with rotary knob and LED display.
- Lekhoba la Rotary: Used to select one of the 15 available wash programs.
- Pontšo ea LED: Shows cycle status, remaining time, selected temperature, and spin speed.
- Konopo ea ho lieha: Sets a delayed start time (1-24 hours).
- Konopo ea Spin: E fetola lebelo la ho potoloha.
- Temp Button: Changes the wash temperature.
- Konopo ea Mosebetsi: Activates additional functions like Extra Rinse or Reload.
- Konopo ea ho Qala/Emisa: Starts or pauses the selected wash program.
- Drum Clean Button: Initiates the drum cleaning cycle.
4. Ho seta le ho kenya
Ho kenya letsoho ka nepo ho bohlokoa bakeng sa ts'ebetso le bophelo bo bolelele ba mochini oa hau oa ho hlatsoa.
4.1 Ho phutholla le ho Beha Maemo
- Remove all packaging materials, including the transport bolts at the back of the machine. Keep the bolts for future transport.
- Position the machine on a firm, level surface. Ensure there is adequate space around the appliance for ventilation and access.

Figure 4: Product dimensions: 47.5 cm (Depth) x 59.5 cm (Width) x 85 cm (Height).
4.2 Khokahanyo ea Metsi le Mekelikeli
- Connect the water inlet hose to a cold water tap with a 3/4-inch thread. Ensure connections are tight to prevent leaks.
- Place the drain hose into a standpipe or over the edge of a sink, ensuring it is securely fixed to prevent displacement during draining.
4.3 Khokelo ea Motlakase
- Plug the power cord into a grounded 220 Volt electrical outlet.
- Se ke oa sebelisa lithapo tse atolositsoeng kapa li-adapter.
4.4 Ho Lekanya Mochini
Adjust the adjustable feet at the bottom of the machine to ensure it is perfectly level. This prevents excessive vibration and noise during operation.
4.5 Potoloho ea Pele ea ho Hlatsoa
Before washing clothes, run an empty wash cycle (e.g., Drum Clean program) to remove any manufacturing residues from the drum.
5. Litaelo tsa Ts'ebetso
Latela mehato ena bakeng sa tšebeliso e nepahetseng le e bolokehileng ea mochini oa hau oa ho hlatsoa liaparo.
5.1 Ho Loading Laundry
- Hlopha liaparo ho ea ka mofuta oa lesela, 'mala le boemo ba mobu.
- Open the washing machine door and load items loosely into the drum, ensuring not to overload. The maximum capacity is 10 kg.
- Kwala lemati ka thata.

Figure 5: Loading laundry into the drum.
5.2 Ho eketsa Sehlapa le Lisebelisoa
Open the detergent dispenser drawer and add the appropriate amount of detergent and fabric softener to the designated compartments. Refer to detergent packaging for dosage recommendations.
5.3 Ho Khetha Lenaneo la ho Hlatsoa
- Turn the rotary knob to select the desired wash program. The LED display will show the default settings for that program.
- Refer to Section 6 for detailed program descriptions.
5.4 Ho Etsa Litlhophiso tsa ho Itlhophisa
After selecting a program, you can adjust the following settings using the touch buttons:
- Mocheso (Mocheso): Select a different wash temperature if desired.
- Spin Speed (Spin): Adjust the spin speed up to 1400 RPM.
- Delay Start (Delay): Press to set a delay for the program to start, from 1 to 24 hours.
- Extra Rinse (Function): Press the Function button to add an extra rinse cycle, beneficial for sensitive skin.
- Reload (Function): If the 'Reload' indicator is on, press the Function button to pause the cycle and add forgotten garments.
5.5 Starting and Pausing a Wash
- Tobetsa ea Qala/ Emisa hanyane konopo ho qala potoloho ea ho hlatsoa.
- To pause the cycle, press the Qala/ Emisa hanyane konopo hape. E tobetse hang hape ho qala hape.
5.6 Senotlolo sa Bana
To prevent accidental program changes by children, activate the child lock:
- Tobetsa o hatelle Temp le Mosebetsi likonopo ka nako e le 'ngoe bakeng sa metsotsoana e 3.
- Letšoao la senotlolo sa bana le tla khantša.
- Repeat the action to deactivate the child lock.

Figure 6: Child lock feature for safety.
6. Hlatsoa Mananeo
Your HEINNER washing machine offers 15 specialized programs to cater to various fabric types and soil levels:
| Lenaneo | Tlhaloso / Tšebeliso e khothalelitsoeng | Boholo ba nako | Max Spin |
|---|---|---|---|
| 15' e potlakileng | For lightly soiled items needing a quick refresh. | 30°C | 800 RPM |
| 45' e potlakileng | For daily loads with moderate soiling. | 40°C | 1000 RPM |
| Sport Wear | For sportswear and synthetic fabrics. | 40°C | 800 RPM |
| Boea | Ho hlatsoa ha bonolo bakeng sa boea le lintho tse bonolo. | 30°C | 600 RPM |
| Tlhokomelo ea Bana | Hygienic wash for baby clothes, helps remove allergens. | 60°C | 1200 RPM |
| Bongata | For large items like blankets or duvets. | 60°C | 1000 RPM |
| Hlatsoa & Hlakola | E eketsa potoloho e eketsehileng ea rinse le spin. | Ho bata | 1400 RPM |
| Ohla feela | Drains water and performs a spin cycle. | N/A | 1400 RPM |
| Hlatsoa mouoane | Uses steam for enhanced cleaning and allergen removal. | 60°C | 1200 RPM |
| K'hothone | For durable cotton items, heavily soiled. | 90°C | 1400 RPM |
| Kopanya | Bakeng sa meroalo e tsoakiloeng ea k'hothone le masela a maiketsetso. | 40°C | 1200 RPM |
| Jeans | Specific program for denim items. | 40°C | 1000 RPM |
| Synthetic | For synthetic and blended fabrics. | 40°C | 800 RPM |
| EA-40-60 | Energy-efficient program for normally soiled cotton items washable at 40°C or 60°C. | 60°C | 1400 RPM |
| Drum Hloekileng | Special program to clean the washing machine drum. | 90°C | 1400 RPM |
7. Tlhokomelo
Tlhokomelo ea kamehla e netefatsa ts'ebetso e nepahetseng mme e lelefatsa nako ea bophelo ea mochini oa hau oa ho hlatsoa.
7.1 Ho Hloekisa Sets'oants'o sa Litlhapi
Periodically remove and clean the detergent dispenser drawer to prevent residue buildup. Rinse it under running water and reinsert.
7.2 Ho Hloekisa Meropa
Sebelisa e khethehileng Drum Hloekileng program regularly (e.g., once a month) to clean the interior of the drum and prevent odors. Run this program without any laundry inside.
7.3 Ho Hloekisa Sefe ea Pompo
The pump filter collects lint and small objects. Clean it periodically to ensure proper drainage. Refer to the diagram in your full manual for the exact location, usually at the bottom front of the machine.
7.4 Ho Hloekisa Bokantle
Hlakola bokantle ba mochini o hlatsoang ka mochini o bonolo, damp lesela. Se ke oa sebelisa li-abrasive cleaners kapa solvents.
8. Ho rarolla mathata
Haeba u kopana le mathata ka mochini oa hau oa ho hlatsoa, sheba mathata a latelang a tloaelehileng le tharollo pele u ikopanya le ts'ebeletso.
| Bothata | Lebaka le ka khonehang | Tharollo |
|---|---|---|
| Mochine ha o qale | Power cord unplugged, door not closed, program not selected, child lock active. | Check power connection, ensure door is latched, select a program, deactivate child lock. |
| Ha ho na metsi | Pompo ea metsi e koetsoe, phaephe ea metsi e koetsoe, phepelo ea metsi e koetsoe. | Bula pompo ea metsi, otlolla phaephe, hlahloba phepelo ea metsi lapeng. |
| Metsi a sa tsoeng | Drain hose kinked or blocked, pump filter clogged. | Check and clear drain hose, clean pump filter. |
| Thothometso / lerata le feteletseng | Mochini ha o batalatsoe, liboutu tsa lipalangoang ha lia tlosoa, mojaro o sa lekanang. | Adjust feet to level machine, remove transport bolts, redistribute laundry. |
| Phofo e phalletseng | Ho sebelisoa sesepa se sengata haholo. | Reduce detergent amount for future washes. The machine's foam detection system will trigger extra rinses. |
Haeba bothata bo ntse bo tsoela pele ka mor'a ho leka litharollo tsena, ka kopo ikopanye le ts'ehetso ea bareki.
9. Litlhaloso
Technical details for the HEINNER HWM-M1014IVNA+++ washing machine:
| Sebopeho | Lintlha |
|---|---|
| Nomoro ea Mohlala | HWM-M1014IVNA+++ |
| Bokhoni | 10 lik'hilograma |
| Max Spin Speed | 1400 RPM |
| Mofuta oa Enjene | Brushless Inverter Motor |
| Litekanyo (D x W x H) | 47.5 x 59.5 x 85 cm, |
| Moqtage | 220 Volt |
| Boemo ba Lerata (Hlatsoa) | Hoo e ka bang. 60dB |
| Boemo ba Lerata (Spin) | Hoo e ka bang. 75dB |
| Sehlopha sa Matla a Matla | A+++ (Old Rating) / A (New Rating) |
| Likarolo Tse Khethehileng | Steam Wash, Drum Clean, Child Lock, Delay End, Reload, Eco Logic Sensors |
10. Tiisetso le Tšehetso
Warranty ea Lilemo tse 10.1 5
This HEINNER washing machine is backed by a comprehensive five-year manufacturer warranty. This warranty covers defects in materials and workmanship under normal household use. To ensure coverage, retain your proof of purchase and register your product with HEINNER. This allows access to HEINNER's authorized service network for hassle-free repairs throughout the coverage period.
10.2 Tšehetso ea Bareki
For technical assistance, warranty claims, or spare parts, please contact HEINNER customer support. Refer to the contact information provided with your purchase documentation or visit the official HEINNER website bakeng sa lintlha tsa morao-rao tsa tšehetso.