Draytek Vigor 2927AX

DrayTek Vigor 2927AX Dual WAN Ethernet Firewall VPN Router User Manual

Model: Vigor 2927AX

1. Selelekela

This manual provides comprehensive instructions for the installation, configuration, and operation of your DrayTek Vigor 2927AX Dual WAN Ethernet Firewall VPN Router. The Vigor 2927AX is designed to deliver robust and secure network connectivity for small to medium-sized businesses, offering advanced features such as Dual WAN load balancing, Wi-Fi 6 wireless, Gigabit LAN ports, and extensive VPN capabilities.

2. Boitsebiso ba Tšireletseho

  • Ensure the router is placed in a well-ventilated area, away from direct sunlight, heat sources, and moisture.
  • Use only the power adapter supplied with the device. Using an incorrect adapter may damage the router and void the warranty.
  • Do not open the router casing. Fetisetsa litšebeletso tsohle ho basebetsi ba tšoanelehang.
  • Boloka sesebelisoa hole le bana.
  • Disconnect power during electrical storms or when unused for long periods.

3. Likahare tsa Sephutheloana

Netefatsa hore sephutheloana sa hau se na le lintho tse latelang:

  • DrayTek Vigor 2927AX Router
  • Adapter ea Matla
  • Ethernet Cable
  • Tataiso ea ho Qala ka Potlako

4. Hardware Overview

4.1 Panel e ka pele

The front panel of the Vigor 2927AX features various LED indicators and ports for status monitoring and connectivity.

Pele view of the DrayTek Vigor 2927AX router with numbered labels pointing to LED status indicators, USB ports, Dual WAN ports, and LAN ports.

Setšoantšo: Front panel of the DrayTek Vigor 2927AX router, highlighting its LED status indicators, two USB ports, two WAN ports (WAN1 and WAN2/LAN6), and five Gigabit LAN ports (P1-P5).

  1. Lipontšo tsa Boemo ba LED: Provide live feedback on the router's operational status, including power, internet connectivity, Wi-Fi activity, and LAN port status.
  2. 2x USB Ports (USB1, USB2): Used for connecting 3G/4G/5G USB modems for failover or load balancing, or for connecting USB storage devices for network-attached storage (NAS) functionality.
  3. Dual WAN Ports (WAN1, WAN2/LAN6): WAN1 is a dedicated Gigabit Ethernet port. WAN2/LAN6 is a configurable Gigabit Ethernet port that can function as a second WAN port for multi-WAN connectivity or as an additional LAN port.
  4. 5x LAN Ports (P1-P5): Gigabit Ethernet ports for connecting local network devices such as computers, servers, network printers, and network-attached storage (NAS) devices.

4.2 Phanele e ka morao

The rear panel typically includes the power input, power switch, and a factory reset button.

  • Kenyeletso ea Matla: E hokela ho adaptara ea motlakase e fanoeng.
  • Power switjha: E bulela kapa e tima router.
  • Konopo ea ho Seta Botjha Factory: Used to restore the router to its default factory settings. Press and hold for approximately 5-10 seconds while the router is powered on.

5. Seta

5.1 Khokahano ea Pele

  1. Kopanya Matla: Connect the power adapter to the router's power input and plug it into an electrical outlet. Turn on the power switch.
  2. Connect WAN:
    • For primary internet access, connect your modem or fiber optic terminal (ONT) to the WAN1 port using an Ethernet cable.
    • If using a second internet connection, connect its modem/ONT to the WAN2/LAN6 boemakepe.
    • For 3G/4G/5G failover, insert a compatible USB modem into one of the USB likou.
  3. Connect LAN: Connect a computer or network switch to any of the LAN ports (P1-P5) sebelisa thapo ea Ethernet.
DrayTek Vigor 2927AX router with antennas, showing the front panel with ports and indicators.

Setšoantšo: The DrayTek Vigor 2927AX router, illustrating its physical appearance and port layout for initial setup.

5.2 Ho fihlella Web Sehokedi

  1. Netefatsa hore komporo ea hau e hokahane le koung ea LAN ea router.
  2. Bula a web sebatli (mohlala, Chrome, Firefox, Edge).
  3. In the address bar, type the default IP address: 192.168.1.1 ebe o tobetsa Enter.
  4. Enter the default username (adminle phasewete (admin). It is highly recommended to change the default password immediately after the first login for security purposes.

5.3 Tlhophiso ea Motheo

Upon first login, you may be guided through a Quick Start Wizard to configure basic internet settings and Wi-Fi.

  • Litlhophiso tsa WAN: Configure your internet connection type (e.g., PPPoE, DHCP, Static IP) for WAN1 and WAN2.
  • Litlhophiso tsa Wi-Fi: Set up your Wi-Fi network name (SSID) and password for both 2.4GHz and 5GHz bands. The Vigor 2927AX supports Wi-Fi 6 (802.11ax) for enhanced performance.

6. Litaelo tsa Ts'ebetso

6.1 Dual WAN Load Balancing and Failover

The Vigor 2927AX supports multiple WAN interfaces, allowing for increased bandwidth and connection reliability.

Diagram showing multiple WAN connectivity options including VDSL, Ethernet, and WiFi WAN, all connecting to the Vigor router.

Setšoantšo: Diagram illustrating the router's capability to connect to various internet sources like VDSL, Ethernet, and Wi-Fi WAN for multi-WAN functionality.

  • Load Balancing: Distributes internet traffic across multiple WAN connections to optimize bandwidth usage. Configure this under WAN > General Setup.
  • Failover: Automatically switches to a backup WAN connection if the primary connection fails, ensuring continuous internet access. This can be configured for both wired WANs and USB 3G/4G/5G modems.

6.2 VPN Configuration

The router supports up to 50 VPN tunnels, enabling secure remote access and site-to-site connections.

Diagram showing secure VPN tunnels connecting a headquarters (HQ) to a branch office and a home user via the Vigor router and the internet.

Setšoantšo: Visual representation of VPN tunnels securing connections between a headquarters, a branch office, and a remote home user through the Vigor router.

  • SSL VPN: Provides clientless remote access via a web browser. Configure under VPN and Remote Access > SSL VPN.
  • IPsec/PPTP/L2TP VPN: For site-to-site connections and client-based remote access. Configure under VPN and Remote Access > LAN to LAN or Remote Dial-in User.
  • OpenVPN: Supports OpenVPN for flexible and secure VPN connections.

6.3 Wi-Fi 6 (802.11ax) Wireless

The Vigor 2927AX features dual-band Wi-Fi 6 for high-speed and efficient wireless connectivity.

Diagram showing the 2.4GHz and 5GHz Wi-Fi coverage areas from the Vigor router, with devices connected to each band.

Setšoantšo: Illustration of the router's dual-band Wi-Fi coverage, showing devices connected to both the 2.4GHz (AX600) and 5GHz (AX2400) wireless networks.

  • Dual Band: Operates on both 2.4GHz and 5GHz frequencies. Configure SSIDs, security, and channels under Wireless LAN > General Setup.
  • Wi-Fi ea baeti: Create isolated wireless networks for guests with custom login pages and time/data limits. Access this feature under Wireless LAN > General Setup > Multi-SSID.

6.4 VLANs (Virtual Local Area Networks)

VLANs allow you to segment your network into multiple logical broadcast domains, enhancing security and network management.

Diagram showing VLAN configuration where the Vigor router connects to a SmartLite switch, segmenting network traffic for different groups of computers.

Setšoantšo: A diagram illustrating how the Vigor router can be used with a SmartLite switch to create and manage VLANs, separating different groups of network devices.

  • Configure VLANs under LAN > VLAN. You can assign VLAN IDs to specific LAN ports or SSIDs.

6.5 Firewall and Content Filtering

The router includes an advanced firewall and content filtering features to protect your network.

  • Firewall: Configure rules to control inbound and outbound traffic under Firewall > Filter Setup.
  • Sefa Likahare: Block access to specific websites or categories of content using URL Content Filter or Web Content Filter (requires subscription).

6.6 Boleng ba Tshebeletso (QoS)

QoS allows you to prioritize network traffic, ensuring critical applications like VoIP and video conferencing receive sufficient bandwidth.

Diagram illustrating Quality of Service (QoS) prioritization, showing different types of network traffic (VoIP, Office 365, social media, cloud) assigned to various priority classes.

Setšoantšo: A diagram demonstrating Quality of Service (QoS) settings, where different applications and services are assigned varying priority levels to optimize network performance.

  • Configure QoS rules under Bandwidth Management > QoS.

7. Tlhokomelo

7.1 Lintlafatso tsa Firmware

Regularly update the router's firmware to ensure optimal performance, security, and access to new features.

  1. Download the latest firmware from the official DrayTek websebaka.
  2. Kena ho router web interface and navigate to System Maintenance > Firmware Upgrade.
  3. Follow the on-screen instructions to upload and install the firmware. Do not power off the router during the upgrade process.

7.2 Backup and Restore Configuration

It is recommended to back up your router's configuration settings before making significant changes or performing firmware upgrades.

  • To back up, go to System Maintenance > Configuration Backup.
  • To restore, use the same menu and upload your saved configuration file.

7.3 Hlahisa Fektheri bocha

A factory reset will revert all settings to their default values. This can be useful for troubleshooting or when reconfiguring the router from scratch.

  • Seta Hardware bocha: With the router powered on, use a paperclip to press and hold the Hlahisa Fektheri bocha button on the rear panel for 5-10 seconds until the ACT LED flashes rapidly.
  • Software Reset: Tsamaisa ho System Maintenance > Factory Default ho web segokahanyi.

8. Ho rarolla mathata

  • Ha ho na Marang-rang:
    • Check WAN LED status. If off, verify cable connection to modem/ONT.
    • Ensure WAN settings (PPPoE, DHCP, Static IP) are correctly configured in the web segokahanyi.
    • Restart the modem/ONT and then the router.
  • Ha e khone ho kena Web Sehokelo:
    • Ensure your computer's IP address is set to obtain automatically (DHCP).
    • Verify physical connection to a LAN port.
    • Try pinging 192.168.1.1. If unsuccessful, perform a factory reset.
  • Lebelo le Butle la Wi-Fi:
    • Check for interference from other devices or networks.
    • Ensure your devices support Wi-Fi 6 (802.11ax) for optimal performance.
    • Adjust Wi-Fi channels to less congested ones.
    • Netefatsa hore router e sebakeng se bohareng 'me ha e sitisoe.
  • Mathata a Khokahano ea VPN:
    • Verify VPN server and client configurations match.
    • Check firewall rules to ensure VPN traffic is allowed.
    • Ensure correct authentication credentials are used.

9. Litlhaloso

Lebitso la MohlalaVigor 2927AX
Litekanyo tsa Sehlahisoa9.49 x 6.5 x 1.73 lisenthimithara
Boima ba Ntho3.39 liponto
Libaka tsa WAN2x Gigabit Ethernet (WAN1, WAN2/LAN6 configurable)
Boema-kepe ba LAN5x Gigabit Ethernet (P1-P5)
Li-port tsa USB2x USB 2.0 (for 3G/4G/5G modem, USB storage)
Tekanyetso e se nang mohala802.11ax (Wi-Fi 6)
Frequency Band ClassDual-Band (2.4GHz, 5GHz)
Likotopo tsa VPNUp to 50 (IPsec, PPTP, L2TP, SSL VPN, OpenVPN)
Setsi sa molloSPI Firewall, Content Filtering, DoS Defense
Likarolo Tse KhethehilengDual WAN Load Balancing/Failover, VLAN, QoS, Remote Access

10. Tiisetso le Tšehetso

DrayTek products typically come with a limited hardware warranty. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official DrayTek websebaka.

For technical support, firmware downloads, and additional documentation, please visit the DrayTek support portal or contact your local DrayTek distributor.

  • Semolao Websebaka: www.draytek.com
  • Tšehetso Portal: Sheba ofisiri website for regional support contacts and resources.

Litokomane tse Amanang - Vigor 2927AX

Peleview DrayTek Vigor C410/C510 Series VPN Router Quick Start Guide
This quick start guide provides essential information for setting up and configuring the DrayTek Vigor C410/C510 Series VPN Routers, including package contents, panel explanations, hardware installation, software configuration, and customer service.
Peleview DrayTek Vigor C410/C510 Series VPN Router with WLAN/LTE/5G-NR Quick Start Guide
Quick Start Guide for DrayTek Vigor C410, C510, C410ax, and C510ax series VPN routers with WLAN, LTE, and 5G-NR capabilities. Covers hardware installation, software configuration, panel explanations, safety instructions, and declarations of conformity.
Peleview DrayTek Vigor2915 Series Dual-WAN Security Router Quick Start Guide
This quick start guide provides instructions for setting up and configuring the DrayTek Vigor2915 Series Dual-WAN Security Router. It covers hardware installation, network connection, and software configuration using the web segokahanyi.
Peleview DrayTek Vigor2927 Series Dual-WAN Security Router Quick Start Guide
A quick start guide for the DrayTek Vigor2927 Series Dual-WAN Security Router, covering package contents, panel explanations, hardware installation, software configuration, and customer service.
Peleview DrayTek Vigor SysLog Setup and Configuration Guide
Learn how to configure SysLog on DrayTek Vigor routers to monitor network activity, view user access logs, WAN logs, and VPN/IPSec tunnel messages. This guide provides setup instructions and log examples.
Peleview DrayTek Vigor C410/C510 Series VPN Router Quick Start Guide
Quick start guide for DrayTek Vigor C410/C510 Series VPN Router with WLAN/LTE/5G-NR, covering package contents, panel explanation, hardware installation, software configuration, and customer service.

Ask a question about this manual

Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.