1. Selelekela
The Dr. Aquaguard Nrich HD RO+UV+MTDS Water Purifier is designed to provide safe, healthy, and great-tasting drinking water. This universal water purifier is equipped with an advanced purification system suitable for various water conditions, ranging from 1 to 2000 mg/litre Total Dissolved Solids (TDS). It features an advanced TDS Regulator for optimal purification based on your water source, ensuring 100% pure and healthy water.
This manual provides essential information for the proper installation, operation, and maintenance of your water purifier. Please read it thoroughly before using the appliance and keep it for future reference.

Image: Dr. Aquaguard Nrich HD RO+UV+MTDS Water Purifier. This sleek black and silver unit is suitable for countertop or wall-mount installation.
2. Likarolo tsa Bohlokoa
- Advanced Purification Technology: RO + UV + MTDS for comprehensive water treatment.
- Mefuta e mengata ea Stage Filtration: Includes HD Filter, Chemi Block, Electronic Membrane Life Enhancer, HD RO Cartridge, UV Chamber, Active Copper Maxx, Biotron, and Mineral Guard.
- Water Source Compatibility: Suitable for ground water, surface water, and mixed water sources.
- TDS Regulator: Advanced TDS Regulator allows adjustment of purification process for water with TDS levels up to 2000 mg/litre.
- Pontšo ea LED e hlakileng: Provides clear operational status.
- Bokhoni ba polokelo: 7 Litre purified water storage.
- Likhetho tsa ho Kenya: Designed for both wall mount and table top placement.
- Boleng bo netefalitsoeng: Certified by leading laboratories.
3. Ho seta le ho kenya
Your Dr. Aquaguard Nrich HD RO+UV+MTDS Water Purifier comes with free standard installation. It is crucial to have the unit installed by an authorized service technician to ensure proper functioning and warranty validity.
3.1 Ho phutholla le ho hlahloba
- Carefully unpack the water purifier and all its components.
- Verify that all included components are present: Water Purifier unit, Plumbing Kit assembly, Power Supply Adaptor 2.5 Amps, Power Supply Adaptor Bracket, and Diverter valve PL6.
- Inspect the unit for any visible damage. If any damage is found, do not proceed with installation and contact customer support immediately.
3.2 Khetho ea Sebaka
- Choose a location that is clean, dry, and away from direct sunlight or heat sources.
- Ensure the chosen location has easy access to a water supply (inlet water pressure between 0.3 to 3.0 kg/cm²) and a power outlet (230V AC / 50 Hz).
- The unit can be wall-mounted or placed on a countertop. Ensure the surface is stable and level.
3.3 Professional Installation
For installation, please call our service helpline number: 18602661177. An authorized technician will visit to install the unit, connect it to the water supply, and ensure all connections are secure and leak-free. They will also explain the initial operation and maintenance.
4. Litaelo tsa Ts'ebetso
4.1 Tšimoloho ea pele
- After professional installation, ensure the water supply valve is open and the power adapter is plugged in.
- The purifier will begin filling its storage tank. The LED indicators will show the purification process.
- For the first use, it is recommended to drain the first two full tanks of purified water. This flushes out any residual impurities from the new filters and pipes, ensuring optimal water quality.
4.2 Dispensing Purified Water
- Once the storage tank is full, the purifier is ready for use.
- Place a clean container under the water dispenser tap.
- Operate the tap to dispense purified water. Close the tap once the desired amount is collected.
4.3 Lipontšo tsa LED
The intuitive LED display provides visual cues about the purifier's status, such as power on, purification in progress, tank full, and service alerts. Refer to the specific indicator guide provided by the technician during installation for detailed understanding.
5. Tlhokomelo
Regular maintenance is essential to ensure the longevity and efficient performance of your Dr. Aquaguard Nrich HD Water Purifier.
5.1 Ho hloekisa Yuniti
- Always switch off and unplug the purifier before cleaning.
- Hlakola bokantle ba yuniti ka bonolo, damp lesela. U se ke ua sebelisa lik'hemik'hale tse bohale kapa li-abrasive cleaners.
- Clean the water dispensing area regularly to prevent bacterial growth.
5.2 Phetoho ea Sefe
- The purification cartridges have a limited lifespan and need periodic replacement. The frequency depends on the quality of your input water and usage.
- The unit is equipped with electronically authenticated purification cartridges, ensuring 'pure and healthy water or no water'.
- When a filter replacement is due, the LED indicator will typically alert you.
- Contact an authorized service technician for filter replacement to ensure genuine parts are used and proper installation is performed.
5.3 Storage Tank Cleaning
Periodically, the internal storage tank may require cleaning. This should also be performed by an authorized service technician during routine maintenance visits.
6. Ho rarolla mathata
If you encounter any issues with your water purifier, refer to the following common troubleshooting steps. For complex problems, contact customer support.
6.1 No Water Flow / Slow Flow
- Hlahloba Phepelo ea Metsi: Ensure the main water supply valve to the purifier is fully open.
- Hlahloba Matla: Verify the power adapter is securely plugged in and there is power to the outlet.
- Lisefe tse koetsoeng: Filters may be clogged due to heavy sediment in the input water. This requires professional service for inspection and replacement.
- Khatello e Tlase ea Metsi: Ensure the inlet water pressure meets the recommended range (0.3 to 3.0 kg/cm²).
6.2 Unusual Taste or Odor in Purified Water
- Tšebeliso ea Pele: For new units, drain the first two tanks of water as recommended.
- Sefe Bophelo: Filters may have reached the end of their lifespan. Contact customer support for filter replacement.
- Tanka ea polokelo: The storage tank might need cleaning. Schedule a service visit.
6.3 Ho Dutla ha Metsi
- Sheba Likhokahano: Visually inspect all external connections for looseness. Do not attempt to tighten internal connections yourself.
- Ikopanye le Tšebeletso: Immediately switch off the water supply to the purifier and unplug it. Contact customer support for assistance.
7. Litlhaloso
| Sebopeho | Tlhaloso |
|---|---|
| Brand | Eureka Forbes |
| Lebitso la Mohlala | Nrich HD RO+UV+MTDS |
| Ntho Nomoro ea Mohlala | GWPDNRICH10000 |
| 'Mele Thepa | ABS Plastiki |
| Mmala | Ntsho |
| Litekanyo (LxWxH) | 31.6 x 42.3 x 26.1 Disentimitara |
| Boima ba Ntho | 9kg 360g |
| Theknoloji ea ho Hloekisa | RO + UV + MTDS |
| Likarolo Tse Khethehileng | HD Filter, Chemi Block, Active Copper Maxx |
| Boemo bo phahameng ba TDS ba Metsi bo Tshehetswang | 2000 PPM (mg/litre) |
| Bokhoni ba polokelo | 7 Lithara |
| Mohloli oa Matla | Motlakase oa Corded |
| Tšebeliso ea Matla | 45 W |
| Tlhokahalo ea Matla | 230V AC / 50 Hz |
| Inlet Water Pressure (Min) | 0.3 lik'hilograma/cm² |
| Inlet Water Pressure (Max) | 3.0 lik'hilograma/cm² |
| Inlet Water Temperature (Min) | 10°C |
| Inlet Water Temperature (Max) | 40°C |
| Mofuta oa Tlhophiso | Countertop / Wall Mount |
| Kenyellelitsoe Likaroloana | Water Purifier, User Manual, Plumbing Kit assy, Power Supply Adaptor 2.5 Amps, Power Supply adaptor Bracket, Diverter valve PL6 |
8. Tiisetso le Tšehetso
8.1 Boitsebiso ba Tiisetso
The Dr. Aquaguard Nrich HD RO+UV+MTDS Water Purifier comes with a Warranty ea Moetsi oa Lilemo tse 1 from the date of purchase. This warranty covers manufacturing defects and faulty components under normal use. Please retain your purchase receipt for warranty claims.
The warranty does not cover damages resulting from improper installation, misuse, unauthorized repairs, or normal wear and tear of consumable parts like filters.
8.2 Tšehetso ea Bareki
For any installation requests, service needs, technical assistance, or warranty claims, please contact Eureka Forbes customer support:
- Nomoro ea Thuso: 18602661177
Ensure you have your product model number (GWPDNRICH10000) and purchase details ready when contacting support.
9. Video ea Sehlahisoa Fetaview
Video: This video highlights the key features of the Dr. Aquaguard Nrich HD RO+UV+MTDS Water Purifier, including its advanced purification technology, suitability for various water sources, free standard installation, and 1-year manufacturer warranty.